According to the research, 59 percent of online consumers surveyed purchased CE accessories in the last year. The most popular items purchased by online consumers were ear buds (42 percent), wireless phone chargers (41 percent), wireless phone cases (32 percent) and wireless mice (30 percent). These items, along with extra memory cards for digital imaging devices and over-the-ear headphones, are consumers’ most commonly planned accessory purchases for the year ahead, as well.
The CEA research also gauged consumers’ buying behavior, reporting that the majority of online consumers surveyed (66 percent) say physical stores are the main channel they use to shop for, learn about and purchase accessories, citing convenience as their primary motivation. Those consumers who choose to buy accessories online say this option offers the best prices, convenience and enables easier browsing and comparison shopping. Only a small percentage of consumers, however, use mobile devices to shop for accessories (seven percent) or actually buy items (two percent).
Consumers surveyed say quality is the most important factor when choosing CE accessories, while need and brand name also influence their decisions. Among the other findings of the CE Accessories at Retail research:
- Seventy-seven percent of online consumers say they plan ahead for their accessory purchases, rather than make impulse buys (23 percent);
- Consumers who do make unplanned purchases say store displays (27 percent) have the biggest influence on their buying behavior;
- Fifty percent of consumers buy an accessory at the same time they purchase the CE device for which it is intended;
- Accessories with the highest attachment rates include those for video game devices (72 percent), wireless phones (66 percent), and computing devices (61 percent);
- While purchase motivation varies by the type of CE device with which an accessory will be used, the most common reason is to replace a broken accessory (26 percent);
- About half of consumers (48 percent) are interested in personalizing their accessories through color (67 percent) and design options (62 percent).
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